Naby Support

Need help with Naby? Email support@naby.app.

Connection problems

Open Settings → Diagnostics in Naby and choose Send diagnostics to support. This sends a small technical report only when you choose to send it. It contains no audio and no pairing material.

After a crash

Open Settings → Diagnostics → Send last crash log. This opens your email app so you can decide whether to send the log. Nothing is sent automatically, and the log contains no audio or pairing material. The email preview shows the full contents of the log before you decide to send it. Nothing is hidden.

Privacy questions

Read the Naby Privacy Policy or email support@naby.app.